Data we process
Operational logsExpected vs actual performance entries and metadata.
Account detailsUser identity and role information for access control.
Usage telemetryLimited product diagnostics for reliability improvements.
Legal
Privacy policy for Openleaf
Last updated in 2026. This page explains what data we process and why.
Why we process it
Product deliveryTo provide dashboards, reports, and operational workflows.
SupportTo resolve incidents and user-reported issues.
ReliabilityTo monitor and improve service quality.
Customer rights
Customers retain ownership of their operational data under commercial agreement terms. For privacy requests, contact hello@ecopulse.ai.
Data lifecycle principles
Purpose limitationData is processed for product functionality, support, and reliability only.
Retention controlsOperational records are retained per contract and legal obligations.
Deletion requestsCustomers can request deletion workflows subject to compliance requirements.
How requests are handled
Submit
Email your request with account and organization context.
Verify
Identity and authorization checks are completed before action.
Process
Access, correction, or deletion workflow is executed by support.
Confirm
Written confirmation is shared once processing is completed.